Are you encountering Error code 14 on Disney Plus? Well, if you said yes in reply, then we are glad that you have come to the right place. In this article, we are going to troubleshoot the most common error code on Disney Plus. Let’s dive in.
What is Disney Plus?
It is a world-famous streaming service that offers an excellent collection of TV series and movies. It is a paid on-demand video streaming website. You can also download, install, and use the app for Android, Windows, MacOS, and iOS. It has a huge user base around the world. It features all Marvel produced movies and TV series in one place.
Along with that, it has tons of other exclusive content as well. When nobody is leaving their houses during the ongoing health crises, the service has launched several movies and TV shows to entertain users. For that reason, it is astonishingly gaining new subscribers.
Disney Plus Error 14: All You Need to Know
Error codes are nothing new when it comes to using computer programs and online websites. As Disney+ is also a computer program as well as a site, it might occasionally show you several errors. One such error is the error code 14 that emerges when users try log-in to their user accounts.
As per Disney, it has to appear only when a user enters a wrong username or password while logging in. Despite that fact, it might even occur when a user enters the eight account credentials. Thousands of users worldwide are seeing this error on the sign-in screen still while entering the accurate passcode or username.
That means it is a technical glitch, and you have to resolve it to access your Disney Plus account and continue your favorite show or film.
Complete Guide to Fix Disney+ Error Code 14
Solution 1: Reset or Switch Account Password
Follow the guidelines that we have mentioned down here to fix this problem:
- Please open the Disney Plus application on your device.
- In the Sign-in screen, find your way to Change Password.
- Please enter the current password of your account.
- Then input the new password as per your choice.
- Hit the Save icon to change the account password.
- Now exit the password reset screen.
Try logging in to your account and see if the error persists. In case you still see the error code 14 while signing in to your Disney+ account, please move on to the next solution.
Solution 2: Ensure Your Account is Activated
Have you recently created your account on Disney+? If yes, then are you sure you have activated it via your registered email address. In case you are using an inactivated account, the site won’t let you log in. You will first need to verify it with the activation link that it sends to your email. Therefore, open your inbox and look for the email sent by Disney Plus. Once you find it, please open it and click the activation link to activate your account.
After successfully activating your account, log in to your account, and hopefully, it won’t show you the error code 14. In case you haven’t got any mail from Disney and still encountering the error, move to the next method.
Solution 3: Check Your Spam Folder
Open your email account and navigate to the Spam section. In spam, please look for the mail that Disney has sent. Please open it and click the verification link to activate your account. After that, you will not see the error.